Privacy Policy on the Protection of Personal Data

CREATING AN ACCOUNT

When creating a user account on our website www.thejoyness.com, we request and collect your name, surname, address, telephone number and email address, IP. These personal data are necessary for pre-contractual purposes, in order to allow you to access our products and to be able to place an order, the basis for processing being the contractual obligation. To the extent that you do not agree to the processing of your data, Joyness SRL will not be able to honor and deliver your orders. Your personal data will be kept for the entire existence of the created account, until the moment of deleting the account, but no more than a period of 3 years from the date of the last login to the account or the last order.

We will notify you before closing your customer account and deleting all data associated with this customer account. To the extent that after creating the account you have placed an order, your data will be kept for a period of 3 years from the date of placing the last order, this being the limitation period. Your data processed at the time of creating the account are not subject to a decision based solely on automated processing, including the creation of profiles, will not be disclosed to any third party and will not be subject to a transfer to a third country or an international organization.

PLACEMENT OF AN ORDER

When completing and finalizing the order form, we request and collect from you your name, surname, contact address, delivery address, telephone number and email address and IP. These personal data are necessary for contractual purposes, in order to be able to honor your orders, deliver the products to the indicated address, execute our warranty obligations associated with the products, or, as the case may be, make a product return. The basis for processing is the contractual obligation between the parties as established by the Terms and Conditions.

To the extent that you do not agree to the processing of your data, Joyness SRL will not be able to honor and deliver your orders. At the same time, your personal data is necessary for us to complete and deliver the tax invoices for the delivered products.

Your online payment data will not be accessible or stored by Joyness SRL, but only by the electronic payment service provider or another entity authorized to provide card identification data storage services, about whose identity you will be informed, prior to the actual entry of the card details you use for online payment. The only data regarding the payment made that we will store are those related to the date of initiation and completion of the transaction as well as the payment status.

Based on the legal obligation, your personal data necessary for the preparation of payment documents will be provided to our contractual partners who provide us with IT services and will be used for the purpose of submitting tax and accounting declarations to the tax authorities. Your personal data will be kept for the entire duration of the contractual relationship as well as for a period of 3 years from the date of placing the last order, this being the limitation period.

In order to be able to execute our obligations on time and in accordance with the assumed obligations, your personal data will be disclosed to our carefully selected contractual partners of Trust: the provider of the data storage service on external servers located in Romania; the provider of accounting services the provider of communications and e-mail correspondence transmission services the provider of mobile telephony services that helps us keep in touch with you, located in Romania; couriers with whom we have concluded a contractual relationship; online payment service processors Your data processed at the time of account creation is not subject to a decision based solely on automated processing, including profiling, and will not be subject to a transfer to a third country or an international organization.

NEWSLETTER – DIRECT MARKETING

Subscribing and unsubscribing to The Joyness newsletter is free and voluntary and is done exclusively based on your consent. The newsletter is a means of periodic information, exclusively electronic (e-mail, SMS) on the Seller's Goods, Services, Promotions, etc. During a certain period, without any commitment from the Seller with reference to the information contained therein. In order to provide marketing services, we collect from you your e-mail address, phone number, name, first name. These data will be used exclusively to keep you informed about our products, services and offers. The basis for the processing of personal data is your consent, the duration of the processing being the entire duration of the existence of the consent. Consent can be withdrawn at any time by sending an email to contact@thejoyness.com or by accessing the unsubscribe link in the email received from us and will result in the cessation of processing. The withdrawal of consent will not affect the legality of the processing carried out before its withdrawal. Your data will not be transferred to any other operator or Processor and will not be transmitted to any third country or international organization.

COOKIES

The website www.thejoyness.com uses cookies, which are data stored on the user's hard drive, containing information about them. The use of the cookie mechanism is an advantage for visitors, as it allows the storage of certain navigation options on the site such as the language in which the site is displayed, the type of filters that are applied when displaying certain pages, and the storage of the username and password for quick access to the site's content.

Not accepting a cookie does not mean that the user will be denied access to browse the site or read its content. With the help of cookies, site owners can monitor and segment users' interests in certain areas or applications of the site, which subsequently allows them to improve the browsing experience, introduce relevant content for the user, etc. Some of our business partners use cookies on our site (e.g. those who advertise). However, we do not have access to and cannot control these cookies. These cookies allow us to save your email address so that you are automatically recognized and logged in on your next visit. Of course, you can also access our website without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by disabling cookie storage in your browser settings. You can find detailed instructions for how to do this in your browser's instructions. If you do not accept cookies, this may lead to functional limitations of our offers.

LINKS

This site contains links to other sites. Joyness SRL is not responsible for the privacy policy of these sites. We recommend that you first read the legal terms and other information regarding the collection of personal information. The rules set out in this text only apply to the information collected on this site. When you access a web page that contains plugins, your browser establishes a direct connection to the servers of the respective providers. The content of the plugins will be transmitted by the respective provider directly to your browser and will be integrated by it into the web page. By integrating the plug-in, the respective provider receives the information that your browser has accessed our website. This happens regardless of whether you have a profile on the respective social network or if you have just logged in. If you are logged in to the respective social network, it can attribute the visit to our website to your profile on the respective social network. If you interact with the plug-ins, for example by pressing the "Like" button on Facebook or making a comment, the corresponding information will be transmitted directly to the respective provider and stored there.

Your rights as a data subject

Regulation 679/2016 ensures the protection of the fundamental rights and freedoms of natural persons and in particular their right to the protection of personal data. With regard to your personal data, you have the right to request the exercise of any of the following rights in order to guarantee the protection of your personal data:

• the right to access your data: you may request to be informed of the categories of personal data that are processed, the purpose for which the processing takes place, the recipients to whom they have been or will be communicated, the period for which they are expected to be stored or, if this is not possible, the criteria used to determine this period; the existence of an automated decision-making process including the creation of profiles;
• the right to request the rectification of data: In the event that there are errors regarding the data that are processed about you, you have the possibility to request their correction or completion. We will communicate the rectification to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate effort
• the right to request restriction of data processing you have the right to request restriction of data processing in the following situations: if you have contested the accuracy of the data, for a period that allows us to verify the accuracy of the data; if the processing is unlawful and you oppose the erasure of the personal data, requesting instead the restriction of their use; if we no longer need the personal data for the purposes of the processing, but you request them for the establishment, exercise or defense of a right in court; if you have objected to the processing for the period during which it is verified whether the legitimate rights of the controller override your rights.
• the right to request the erasure of data: you may request the erasure of the processed data, if the data are no longer necessary for the purposes for which they were collected or processed, if you have withdrawn your consent and there is no other legal basis for the processing; if you object to the processing and there are no overriding legitimate grounds for the processing; the personal data have been processed unlawfully; the personal data must be erased for compliance with a legal obligation; the personal data have been collected in connection with the provision of information society services.
• the right to request data transfer (data portability): you can request the transfer of your data to another operator if the processing is based on your consent and the processing is automated
• the right to object to processing you have the right to object at any time to the processing of your data for direct marketing purposes, including profiling. In this case, your data will be deleted. - the right to object to being subject to automated decisions based exclusively on automated processing, including profiling. 

All these rights can be exercised by a simple request addressed to Joyness SRL, as the operator, at our headquarters or at the email address contact@thejoyness.com or by accessing the functions made available on our website (export and deletion link).

In the event that you believe that your rights have been violated, you have the opportunity to file a complaint with the National Supervisory Authority for Personal Data Processing. Contact details This Policy is complemented by other specific policies of Joyness SRL and the Terms and Conditions that you can access from our website.

Any change to the terms of this policy will be communicated to users by e-mail, so that they are permanently informed about the information we collect, how we use it and under what circumstances, if any, we make it public. Users will be able to agree or not to the use of information for other purposes.

We will use the information in accordance with the policy under which the information was collected. This information is limited to our website and is not valid for the websites of third-party operators, which can be accessed through this website. We have no influence on the data processing by these third-party operators and assume no responsibility or liability in connection with these websites.